Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of luxury vehicle rental services provided by sablecrestas ("Company," "we," "us," or "our"), operating from 77 High Street, #06-11, Singapore 179433.

By making a reservation, accessing our website, or using our services, you ("Client," "you," or "your") agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations of Singapore. If you do not agree with any part of these Terms, you must not use our services.

2. Definitions

• "Service" refers to luxury vehicle rental services across our three tiers: Shield, Banner, and Crown
• "Vehicle" means any heritage-marque motor car provided under rental agreement
• "Rental Period" is the duration from vehicle delivery to collection as specified in the booking confirmation
• "Agreement" means the binding contract formed upon reservation confirmation
• "Authorized Driver" is the individual named in the rental agreement who meets all qualification requirements

3. Rental Eligibility

3.1 Age and Experience Requirements

To rent from sablecrestas, you must:

• Be at least 25 years of age for Shield and Banner Tiers
• Hold a valid driving license for minimum two years
• Possess a Singapore driving license or recognized international driving permit
• Provide valid government-issued identification
• Meet our insurance coverage requirements

3.2 License Verification

We reserve the right to verify driving licenses and conduct background checks through authorized services. Licenses with recent serious violations, suspensions, or restrictions may result in rental denial.

3.3 Capacity to Contract

By making a reservation, you confirm that you have legal capacity to enter into binding contracts under Singapore law.

4. Reservations and Booking

4.1 Booking Process

Reservations can be made through our website contact form, email, or telephone. A booking is confirmed only upon receipt of:

• Completed reservation form with all required information
• Valid driver documentation
• Deposit payment as specified
• Written confirmation from sablecrestas

4.2 Advance Booking Requirements

• Shield Tier: 3-5 days advance booking recommended
• Banner Tier: 1-2 weeks advance booking recommended
• Crown Tier: 2-3 weeks advance booking required for protocol coordination

4.3 Vehicle Assignment

While we endeavor to provide the specific vehicle discussed during booking, we reserve the right to substitute a vehicle of equivalent or superior specification if circumstances require. Crown Tier reservations include specific vehicle confirmation due to ceremonial requirements.

5. Pricing and Payment

5.1 Service Rates

Current rates are:

• Shield Tier: SGD 490 per day
• Banner Tier: SGD 1,120 per weekend/multi-day booking
• Crown Tier: SGD 1,980 per occasion

All prices are in Singapore Dollars and include Goods and Services Tax (GST) at the prevailing rate.

5.2 Included Services

Rates include door-to-door delivery, comprehensive insurance coverage, heritage documentation, and tier-specific services as detailed on our website. Fuel is included for Crown Tier; other tiers require fuel replacement.

5.3 Payment Terms

• Deposit: 30% due at booking confirmation
• Balance: Due 7 days before rental commencement
• Accepted methods: Bank transfer, credit card (processing fees may apply)
• Late payment may result in reservation cancellation

5.4 Security Deposit

A refundable security deposit is required at vehicle delivery. The deposit amount varies by vehicle value and is returned within 14 days of rental completion, subject to deductions for damages, violations, or excess cleaning requirements.

6. Cancellation and Modifications

6.1 Client Cancellation

• More than 14 days before: Full refund minus 10% administrative fee
• 7-14 days before: 50% refund of total amount paid
• Less than 7 days before: No refund; full payment due
• Crown Tier: Different terms apply due to coordination requirements

6.2 Modification Requests

Changes to confirmed reservations are subject to availability and may incur modification fees. Requests must be submitted in writing at least 48 hours before scheduled delivery.

6.3 Company Cancellation

We reserve the right to cancel reservations due to vehicle unavailability (mechanical issues, accident damage), force majeure events, or failure to meet eligibility requirements. In such cases, we will provide full refund or offer alternative vehicle options.

7. Vehicle Use and Restrictions

7.1 Authorized Use

Vehicles may only be driven by the Authorized Driver named in the agreement. Additional drivers require prior approval and documentation verification.

7.2 Prohibited Uses

Vehicles must not be used for:

• Racing, competition, or track events
• Commercial purposes including ride-sharing or delivery services
• Towing or pushing other vehicles
• Off-road driving or unpaved surfaces
• Transportation of illegal goods or materials
• Any activity while driver is under influence of alcohol or substances
• Subletting or allowing unauthorized persons to drive

7.3 Geographic Restrictions

Vehicles must remain within Singapore. Cross-border travel requires prior written authorization and may incur additional insurance charges.

7.4 Smoking and Cleanliness

Smoking is prohibited in all vehicles. Excessive cleaning requirements beyond normal use will result in cleaning charges deducted from security deposit.

8. Insurance and Liability

8.1 Insurance Coverage

All rentals include comprehensive insurance coverage appropriate to vehicle value. Coverage includes third-party liability and damage to the rental vehicle, subject to deductibles specified in the rental agreement.

8.2 Client Responsibilities

You are responsible for:

• Insurance deductibles as specified in agreement
• Traffic violations, parking fines, and toll charges
• Damage resulting from prohibited uses or negligence
• Loss or damage to provided accessories and documentation

8.3 Accident Procedures

In event of accident or damage:

• Contact emergency services if injuries occur
• Notify sablecrestas immediately (within 2 hours)
• Obtain police report if required by Singapore law
• Collect other party information and witness details
• Do not admit liability or make settlements
• Complete accident report form provided by sablecrestas

8.4 Theft and Loss

Vehicle theft must be reported to police and sablecrestas immediately. You are liable for deductible amounts and any unrecovered losses if theft resulted from failure to secure vehicle properly.

9. Vehicle Condition and Inspection

9.1 Pre-Rental Inspection

At delivery, you will inspect the vehicle with our representative. Any existing damage will be documented. Your signature acknowledges agreement with the vehicle condition report.

9.2 Return Condition

Vehicles must be returned in the same condition as received, allowing for normal wear. You are responsible for damage beyond normal use, with repair costs deducted from security deposit.

9.3 Fuel Requirements

Shield and Banner Tier vehicles should be returned with fuel level matching delivery condition. Crown Tier includes fuel in service. Failure to maintain appropriate fuel levels may result in service charges.

10. Delivery and Collection

10.1 Door-to-Door Service

All tiers include complimentary delivery to and collection from your specified Singapore address. You must be present at scheduled times to receive orientation and sign documentation.

10.2 Schedule Changes

Delivery and collection times are scheduled during booking. Changes require 24-hour notice and are subject to availability. Missed appointments may result in service charges.

10.3 Late Returns

Vehicles not returned at scheduled time will incur late charges calculated hourly. Extended delays may result in full additional rental day charges and impact subsequent bookings.

11. Limitation of Liability

11.1 Service Provided "As Is"

While we maintain vehicles to manufacturer standards, services are provided without warranties regarding fitness for particular purposes beyond normal luxury vehicle rental.

11.2 Liability Cap

Our total liability to you for any claim arising from these Terms or services, whether in contract, negligence, or otherwise, shall not exceed the amount paid for the specific rental period.

11.3 Excluded Damages

We are not liable for indirect, consequential, special, or punitive damages including loss of profits, business interruption, or reputational harm arising from service use or inability to use services.

11.4 Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond reasonable control including natural disasters, government actions, strikes, or technical failures.

12. Client Indemnification

You agree to indemnify and hold sablecrestas harmless from claims, damages, losses, or expenses (including legal fees) arising from: (a) your breach of these Terms; (b) prohibited use of vehicles; (c) traffic violations or fines; (d) damage caused by your negligence; or (e) third-party claims arising from your vehicle operation.

13. Intellectual Property

All content on our website including text, graphics, logos, heritage documentation, and photographs is owned by sablecrestas or licensed to us. You may not reproduce, distribute, or create derivative works without written permission.

Heritage cards and commemorative materials provided during service are for personal use only and may not be reproduced for commercial purposes.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of Singapore. Any disputes will be subject to the exclusive jurisdiction of Singapore courts.

14.2 Informal Resolution

Before initiating legal proceedings, you agree to contact us at [email protected] to attempt informal resolution of disputes.

14.3 Mediation

If informal resolution fails, parties agree to attempt mediation through Singapore Mediation Centre before pursuing litigation.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and sablecrestas regarding service use.

15.2 Severability

If any provision is found invalid or unenforceable, remaining provisions continue in full force and effect.

15.3 Waiver

Failure to enforce any right or provision does not constitute waiver of that right or provision.

15.4 Assignment

You may not assign or transfer your rights under these Terms. We may assign our rights to affiliates or successors.

15.5 Notice Procedures

Notices must be in writing. Notices to sablecrestas should be sent to [email protected]. Notices to you will be sent to the email address provided during booking.

16. Changes to Terms

We may update these Terms to reflect service changes, legal requirements, or business operations. Material changes will be communicated via email or website notice.

Changes become effective 30 days after notification. Continued use of services after this period constitutes acceptance of updated Terms. If you disagree with changes, you must cancel future bookings and cease using services.

17. Contact Information

For questions regarding these Terms & Conditions: